Registration, Refund & Credit Policy

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To help us better serve the needs of the entire senior community, the Sebastopol Area Senior Center (501(c)(3) nonprofit) will instate the following Registration, Refund & Credit Policy:

Registration:

Registration for classes must be completed 24 hours prior to the start time of the class/event. This applies to in person or Zoom classes. We encourage online registration at all times to secure your spot as in person is limited. You may also give us a call and we can help you register. Refunds for in Person classes are not able to be accommodated.


If you are unable to attend a VIRTUAL class:

Fitness Zoom classes: Registered participants who are unable to make a Zoom class will be provided with a recording of the class which can be viewed for five (5) days before it expires. That way you won't miss out on your favorite instructor! No credits or refunds are able to be accommodated.

Discussion groups/support groups: these groups are unable to be recorded due to sensitive/confidential nature. In most cases, discussion and support groups are free for members. No credits or refunds are able to be accommodated.

Workshops/Virtual Day Trips/Other Activities: We try whenever possible to record workshops and virtual day trips. Some classes are unable to be recorded. No credits or refunds are able to be accommodated.

Scholarships: If you receive a scholarship, no credits are able to be accommodated if you miss a class.

Credits: If you have a credit balance remaining in your "wallet", you can use that toward a future registration, but you will need to contact us in advance to let us know what class or event you want to register for. If you miss a VIRTUAL fitness class/day trip that you were registered for, you will receive a video recording of the class which can be viewed five (5) days before it expires. Once you have used the remaining credit balance, the updated credit policy applies (see above).

If you are unable to attend a service:

Haircuts by Danny: A 24hr cancellation is required. No credits or refunds are able to be accommodated.

Foot Clinic: A 24hr cancellation is required. No credits or refunds are able to be accommodated.